{"id":14080,"date":"2024-08-21T06:50:44","date_gmt":"2024-08-20T23:50:44","guid":{"rendered":"https:\/\/businessupdate.id\/?p=14080"},"modified":"2024-08-21T06:50:48","modified_gmt":"2024-08-20T23:50:48","slug":"kai-gelar-pelatihan-untuk-petugas-keamanan","status":"publish","type":"post","link":"https:\/\/businessupdate.id\/?p=14080","title":{"rendered":"KAI Gelar Pelatihan untuk Petugas Keamanan"},"content":{"rendered":"\n<p><strong>BusinessUpdate &#8211;<\/strong> KAI Services memberikan pelatihan petugas satuan keamanan PAM KAI Commuter untuk memberikan layanan yang optimal kepada penumpang kereta serta memastikan keamanan dan kenyamanan dalam setiap perjalanan.<\/p>\n\n\n\n<p>Vice President Corporate Secretary KAI Services Rachman Firhan mengatakan penyelenggaraan pelatihan tersebut sebagai upaya peningkatan kapasitas petugas satuan keamanan PAM KAI Commuter.<\/p>\n\n\n\n<p>&#8220;Untuk meningkatkan pelayanan dan kenyamanan penumpang ketika berada di stasiun dan di dalam KRL, KAI Services menggelar kegiatan <em>training hospitality<\/em> petugas satuan keamanan PAM KAI Commuter,&#8221; kata Firhan melalui keterangan di Jakarta, Selasa (20\/8\/2024).<\/p>\n\n\n\n<p>Menurutnya, pelatihan diikuti oleh peserta yang merupakan petugas satuan keamanan PAM KAI Commuter yang sehari-hari bertugas di lingkungan Branch Office 1. Pelatihan&nbsp; dilakukan di ruang Auditorium Kantor Pusat KAI Services, Stasiun Mangga Besar, Jakarta.<\/p>\n\n\n\n<p>Dalam pelatihan tersebut, para peserta diajarkan bagaimana cara bersikap dengan baik dan sopan kepada setiap penumpang baik di stasiun maupun ketika berada di KRL. &#8220;Peserta diajarkan materi personal seperti <em>attitude, body language, appearance, communication<\/em>, dan <em>knowledge<\/em>,&#8221; ujarnya.<\/p>\n\n\n\n<p>Tidak hanya teori, para peserta juga diajak untuk melakukan praktek langsung oleh tim <em>hospitality<\/em> kantor pusat KAI Services bagaimana cara senyum yang baik dan sopan serta melakukan salam sapa kepada penumpang dengan kedua tangan di dada.<\/p>\n\n\n\n<p>Selain itu, para petugas satuan keamanan ini diajarkan bagaimana mengucapkan terima kasih yang sopan kepada penumpang.<\/p>\n\n\n\n<p>Para petugas satuan keamanan juga diingatkan untuk selalu mengucapkan <em>magic words<\/em> saat berkomunikasi seperti permisi, tolong, bolehkah saya, mohon maaf, dan terima kasih.<\/p>\n\n\n\n<p>Menurut Firhan, pelatihan satuan keamanan KAI Services ini dilakukan untuk meningkatkan pelayanan kepada para penumpang.<\/p>\n\n\n\n<p>Ia berharap, dari pelatihan tersebut para petugas satuan keamanan KAI Services mengetahui bagaimana bersikap yang baik dan sopan terhadap penumpang KRL dan memiliki sikap yang baik dalam memberikan pelayanan.<\/p>\n\n\n\n<p>&#8220;Dari <em>training<\/em> ini diharapkan, petugas satuan keamanan KAI Services dapat memiliki sikap yang tegas namun tetap humanis serta dapat melayani dengan hati kepada setiap penumpang KRL.\u201d ujar Firhan.<\/p>\n\n\n\n<p><em>Training hospitality<\/em> dilakukan selama dua hari mulai 20-21 Agustus 2024, diikuti 95 petugas satuan keamanan yang bertugas di dalam KRL (PAM Walka) dan petugas satuan keamanan yang bertugas di stasiun (PAM Stasioner). (ip\/jh. Foto: Dok. Humas Kemenhub)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BusinessUpdate &#8211; KAI Services memberikan pelatihan petugas satuan keamanan PAM KAI Commuter untuk memberikan layanan yang optimal kepada penumpang kereta serta memastikan keamanan dan kenyamanan dalam setiap perjalanan. Vice President Corporate Secretary KAI Services Rachman Firhan mengatakan penyelenggaraan pelatihan tersebut sebagai upaya peningkatan kapasitas petugas satuan keamanan PAM KAI Commuter. &#8220;Untuk meningkatkan pelayanan dan kenyamanan [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":14081,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[81],"tags":[464,2722,325,189,256,461,7438,7437,4692,466],"class_list":{"0":"post-14080","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-bumn","8":"tag-api","9":"tag-gerbong","10":"tag-indonesia","11":"tag-kai","12":"tag-keamanan","13":"tag-kereta","14":"tag-pam","15":"tag-satuan","16":"tag-service","17":"tag-stasiun"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>KAI Gelar Pelatihan untuk Petugas Keamanan - Businessupdate.id<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/businessupdate.id\/?p=14080\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"KAI Gelar Pelatihan untuk Petugas Keamanan - Businessupdate.id\" \/>\n<meta property=\"og:description\" content=\"BusinessUpdate &#8211; KAI Services memberikan pelatihan petugas satuan keamanan PAM KAI Commuter untuk memberikan layanan yang optimal kepada penumpang kereta serta memastikan keamanan dan kenyamanan dalam setiap perjalanan. Vice President Corporate Secretary KAI Services Rachman Firhan mengatakan penyelenggaraan pelatihan tersebut sebagai upaya peningkatan kapasitas petugas satuan keamanan PAM KAI Commuter. &#8220;Untuk meningkatkan pelayanan dan kenyamanan [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/businessupdate.id\/?p=14080\" \/>\n<meta property=\"og:site_name\" content=\"Businessupdate.id\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=100088795961927\" \/>\n<meta property=\"article:published_time\" content=\"2024-08-20T23:50:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-20T23:50:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/businessupdate.id\/wp-content\/uploads\/2024\/08\/Satpam-KAI-e1724197838537.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"730\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Iyan Pahlevi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@EnterpriseMse\" \/>\n<meta name=\"twitter:site\" content=\"@EnterpriseMse\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Iyan Pahlevi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/businessupdate.id\/?p=14080\",\"url\":\"https:\/\/businessupdate.id\/?p=14080\",\"name\":\"KAI Gelar Pelatihan untuk Petugas Keamanan - Businessupdate.id\",\"isPartOf\":{\"@id\":\"https:\/\/businessupdate.id\/#website\"},\"datePublished\":\"2024-08-20T23:50:44+00:00\",\"dateModified\":\"2024-08-20T23:50:48+00:00\",\"author\":{\"@id\":\"https:\/\/businessupdate.id\/#\/schema\/person\/9f0dc243b4a81c67b3b44f67a90cfc5d\"},\"breadcrumb\":{\"@id\":\"https:\/\/businessupdate.id\/?p=14080#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/businessupdate.id\/?p=14080\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/businessupdate.id\/?p=14080#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/businessupdate.id\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"KAI Gelar Pelatihan untuk Petugas Keamanan\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/businessupdate.id\/#website\",\"url\":\"https:\/\/businessupdate.id\/\",\"name\":\"Businessupdate.id\",\"description\":\" \",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/businessupdate.id\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/businessupdate.id\/#\/schema\/person\/9f0dc243b4a81c67b3b44f67a90cfc5d\",\"name\":\"Iyan Pahlevi\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/businessupdate.id\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/73245f245eac6c11a32c1359ebe20b0f8067e842bd6d2423ac7dce9a4096ec60?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/73245f245eac6c11a32c1359ebe20b0f8067e842bd6d2423ac7dce9a4096ec60?s=96&d=mm&r=g\",\"caption\":\"Iyan Pahlevi\"},\"url\":\"https:\/\/businessupdate.id\/?author=6\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"KAI Gelar Pelatihan untuk Petugas Keamanan - Businessupdate.id","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/businessupdate.id\/?p=14080","og_locale":"en_US","og_type":"article","og_title":"KAI Gelar Pelatihan untuk Petugas Keamanan - Businessupdate.id","og_description":"BusinessUpdate &#8211; KAI Services memberikan pelatihan petugas satuan keamanan PAM KAI Commuter untuk memberikan layanan yang optimal kepada penumpang kereta serta memastikan keamanan dan kenyamanan dalam setiap perjalanan. 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