{"id":14643,"date":"2024-09-23T08:06:59","date_gmt":"2024-09-23T01:06:59","guid":{"rendered":"https:\/\/businessupdate.id\/?p=14643"},"modified":"2024-09-23T08:07:03","modified_gmt":"2024-09-23T01:07:03","slug":"asdp-rilis-logo-baru-contact-center-saat-gelar-customer-gathering","status":"publish","type":"post","link":"https:\/\/businessupdate.id\/?p=14643","title":{"rendered":"ASDP Rilis Logo Baru Contact Center Saat Gelar Customer Gathering"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>BusinessUpdate &#8211;<\/strong> Sebagai bentuk apresiasi kepada para pelanggan setia yang terus mendukung transformasi dan inovasi layanan perseroan, PT ASDP Indonesia Ferry (Persero) menggelar Customer Gathering 2024.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acara tersebut diselenggarakan sebagai rangkaian perayaan Hari Pelanggan Nasional, yang berlangsung pada Kamis (19\/09\/2024) di Hotel Mercure Gatot Subroto, Jakarta.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Direktur Keuangan, Teknologi Informasi, dan Manajemen Risiko ASDP Djunia Satriawan, mengatakan tema yang diusung tahun ini, \u201cBangga Menyatukan Nusantara, Melayani Pengguna Jasa,\u201d mencerminkan peran strategis ASDP dalam menjaga konektivitas di Indonesia.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cTema ini bukan hanya sekadar slogan, tetapi juga cerminan komitmen kami untuk terus menjadi penghubung utama yang memfasilitasi perjalanan antarwilayah di Indonesia, baik secara fisik, emosional, maupun ekonomi. Kami bangga menjadi jembatan yang menyatukan masyarakat dan budaya di seluruh Nusantara,\u201d ujar Djunia melalui keterangan resmi, Minggu (22\/9\/2024).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acara Customer Gathering ini juga menjadi momentum penting bagi ASDP untuk meluncurkan logo baru Contact Center ASDP 191, yang kini telah bertransformasi menjadi Hay ASDP 191. Logo baru ini membawa konsep layanan yang lebih segar, adaptif, dan ramah terhadap pelanggan.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dengan desain yang merepresentasikan keterhubungan 24 jam, 7 hari seminggu, logo ini menunjukkan komitmen ASDP untuk selalu hadir memenuhi kebutuhan pelanggan di seluruh penjuru Indonesia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dalam rangkaian acara, ASDP juga memberikan penghargaan kepada para pengguna setia melalui berbagai kategori, seperti The Most Engaged Audience, The Most Interactive Audience, First Buyer Ferizy, The Most Frequent Retail Customer, Top Spender IFCS, hingga Ferizy Partner of the Year. Penghargaan ini merupakan bentuk apresiasi ASDP kepada pelanggan yang telah berkontribusi dalam membangun kesuksesan ASDP selama ini.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Windy Sustia Andale, Vice President Pelayanan Pelanggan ASDP, menegaskan bahwa selama lebih dari 51 tahun, ASDP terus berinovasi, terutama dalam hal pelayanan publik.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Salah satu inovasi terbesar ASDP adalah penerapan sistem tiket <em>online<\/em> Ferizy pada tahun 2020. Ferizy telah membawa perubahan signifikan dalam cara pelanggan membeli tiket, menjadikannya lebih praktis, efisien, dan modern.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cHingga Juli 2024, sistem ini telah digunakan oleh lebih dari 2,38 juta pengguna, dengan total penumpang mencapai 51,6 juta orang. Angka ini menunjukkan betapa pentingnya inovasi digital bagi peningkatan kualitas layanan ASDP,\u201d jelas Windy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tak hanya itu, ASDP juga telah meningkatkan kapasitas dermaga dan memperluas jangkauan platform Ferizy hingga mencakup 39 pelabuhan di seluruh Indonesia. Windy menambahkan bahwa berdasarkan data Engagement Rate periode Januari hingga Mei 2024, Ferizy mencatat tingkat keterlibatan pelanggan sebesar 71,1%.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ASDP berkomitmen untuk terus meningkatkan kualitas layanan, memperkuat daya saing di industri transportasi, dan memperluas pangsa pasar. Dengan terus mengembangkan inovasi layanan, ASDP berharap dapat terus memainkan peran strategisnya dalam membangun konektivitas yang kuat dan berkelanjutan di seluruh Indonesia. (pa\/jh. Foto: Dok. ASDP)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BusinessUpdate &#8211; Sebagai bentuk apresiasi kepada para pelanggan setia yang terus mendukung transformasi dan inovasi layanan perseroan, PT ASDP Indonesia Ferry (Persero) menggelar Customer Gathering 2024. Acara tersebut diselenggarakan sebagai rangkaian perayaan Hari Pelanggan Nasional, yang berlangsung pada Kamis (19\/09\/2024) di Hotel Mercure Gatot Subroto, Jakarta.&nbsp; Direktur Keuangan, Teknologi Informasi, dan Manajemen Risiko ASDP Djunia [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":14644,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[81],"tags":[176,946,5439,7690,900,7691,325,3988],"class_list":["post-14643","post","type-post","status-publish","format-standard","has-post-thumbnail","category-bumn","tag-asdp","tag-center","tag-contact","tag-customer","tag-ferry","tag-gathering","tag-indonesia","tag-logo"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ASDP Rilis Logo Baru Contact Center Saat Gelar Customer Gathering - Businessupdate.id<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/businessupdate.id\/?p=14643\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ASDP Rilis Logo Baru Contact Center Saat Gelar Customer Gathering - Businessupdate.id\" \/>\n<meta property=\"og:description\" content=\"BusinessUpdate &#8211; Sebagai bentuk apresiasi kepada para pelanggan setia yang terus mendukung transformasi dan inovasi layanan perseroan, PT ASDP Indonesia Ferry (Persero) menggelar Customer Gathering 2024. Acara tersebut diselenggarakan sebagai rangkaian perayaan Hari Pelanggan Nasional, yang berlangsung pada Kamis (19\/09\/2024) di Hotel Mercure Gatot Subroto, Jakarta.&nbsp; Direktur Keuangan, Teknologi Informasi, dan Manajemen Risiko ASDP Djunia [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/businessupdate.id\/?p=14643\" \/>\n<meta property=\"og:site_name\" content=\"Businessupdate.id\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=100088795961927\" \/>\n<meta property=\"article:published_time\" content=\"2024-09-23T01:06:59+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-23T01:07:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/businessupdate.id\/wp-content\/uploads\/2024\/09\/ASDP-Customer-gathering-e1727053611192.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1300\" \/>\n\t<meta property=\"og:image:height\" content=\"769\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Premieri A\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@EnterpriseMse\" \/>\n<meta name=\"twitter:site\" content=\"@EnterpriseMse\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Premieri A\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/businessupdate.id\/?p=14643\",\"url\":\"https:\/\/businessupdate.id\/?p=14643\",\"name\":\"ASDP Rilis Logo Baru Contact Center Saat Gelar Customer Gathering - Businessupdate.id\",\"isPartOf\":{\"@id\":\"https:\/\/businessupdate.id\/#website\"},\"datePublished\":\"2024-09-23T01:06:59+00:00\",\"dateModified\":\"2024-09-23T01:07:03+00:00\",\"author\":{\"@id\":\"https:\/\/businessupdate.id\/#\/schema\/person\/39a407b879699c9dfc68b893045cd07e\"},\"breadcrumb\":{\"@id\":\"https:\/\/businessupdate.id\/?p=14643#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/businessupdate.id\/?p=14643\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/businessupdate.id\/?p=14643#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/businessupdate.id\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"ASDP Rilis Logo Baru Contact Center Saat Gelar Customer Gathering\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/businessupdate.id\/#website\",\"url\":\"https:\/\/businessupdate.id\/\",\"name\":\"Businessupdate.id\",\"description\":\" \",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/businessupdate.id\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/businessupdate.id\/#\/schema\/person\/39a407b879699c9dfc68b893045cd07e\",\"name\":\"Premieri A\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/businessupdate.id\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/6ef707773e9166331976e40c3975862c82a2bdf65aa2185282dd7c4be2a1c87e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/6ef707773e9166331976e40c3975862c82a2bdf65aa2185282dd7c4be2a1c87e?s=96&d=mm&r=g\",\"caption\":\"Premieri A\"},\"sameAs\":[\"http:\/\/businessupdate.id\"],\"url\":\"https:\/\/businessupdate.id\/?author=5\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"ASDP Rilis Logo Baru Contact Center Saat Gelar Customer Gathering - Businessupdate.id","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/businessupdate.id\/?p=14643","og_locale":"en_US","og_type":"article","og_title":"ASDP Rilis Logo Baru Contact Center Saat Gelar Customer Gathering - Businessupdate.id","og_description":"BusinessUpdate &#8211; Sebagai bentuk apresiasi kepada para pelanggan setia yang terus mendukung transformasi dan inovasi layanan perseroan, PT ASDP Indonesia Ferry (Persero) menggelar Customer Gathering 2024. 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