{"id":21471,"date":"2025-10-18T06:32:07","date_gmt":"2025-10-17T23:32:07","guid":{"rendered":"https:\/\/businessupdate.id\/?p=21471"},"modified":"2025-10-18T06:32:09","modified_gmt":"2025-10-17T23:32:09","slug":"pertamina-patra-niaga-hadirkan-tim-serv-q-di-tiap-spbu","status":"publish","type":"post","link":"https:\/\/businessupdate.id\/?p=21471","title":{"rendered":"Pertamina Patra Niaga Hadirkan Tim Serv-Q di Tiap SPBU"},"content":{"rendered":"\n<p><strong>BusinessUpdate &#8211; <\/strong>Pertamina Patra Niaga menghadirkan Tim Serv-Q (Service &amp; Quality) di seluruh Stasiun Pengisian Bahan Bakar Umum (SPBU) melalui guna meningkatkan layanan, kenyamanan pelanggan, serta menjaga standar mutu dan keandalan operasional.<\/p>\n\n\n\n<p>&#8220;Serv-Q ini akan aktif melakukan inspeksi dan memastikan kualitas, kuantitas dan standard layanan dari mulai toilet, musala dan kebersihan SPBU berjalan dengan baik,&#8221; kata Direktur Utama Pertamina Patra Niaga Mars Ega Legowo Putra dalam peluncuran Tim Serv-Q di Jakarta, Jumat (17\/10\/2025).<\/p>\n\n\n\n<p>Peluncuran Tim Serv-Q dilakukan di seluruh wilayah operasional Pertamina Patra Niaga untuk memastikan layanan di SPBU berjalan dengan baik. Serv-Q itu akan memperkuat program Pertamina Way SPBU yang sudah ada yang merupakan standar operasional SPBU<\/p>\n\n\n\n<p>Ia mengapresiasi atas berbagai masukan, saran, dan kritik yang diterima sebagai bahan perbaikan layanan Pertamina kepada masyarakat, sekaligus mencerminkan kepedulian publik agar BUMN tersebut terus berbenah dan meningkatkan kualitas pelayanan. &#8220;Kepedulian publik kepada kami selaku BUMN untuk terus introspeksi dan berbenah lebih baik,\u201d ujarnya.<\/p>\n\n\n\n<p>Tim ServQ dilengkapi dengan berbagai peralatan pengujian dengan peralatan lengkap dan proses pengujian terstandar, pengawasan dapat dilakukan dengan cepat dan menyeluruh.<\/p>\n\n\n\n<p>Selain menjaga kualitas produk, kehadiran Mobil ServQ juga memastikan aspek kebersihan dan kerapian fasilitas SPBU, mulai dari area pengisian di SPBU hingga toilet dan mushala, agar konsumen mendapatkan pengalaman terbaik dan kenyamanan saat bertransaksi dan datang ke SPBU Pertamina.<\/p>\n\n\n\n<p>Mars Ega menambahkan sejalan dengan program Pertamina Way SPBU, seluruh SPBU Pertamina di Indonesia dari Sabang sampai Merauke, selalu melalukan pengawasan dan pengujian kualitas melalui pengecekan Quality &amp; Quantity setiap hari, yang meliputi uji takaran nozzle, visual check terkait kesesuaian warna produk BBM, density, temperatur, dan water content.<\/p>\n\n\n\n<p>\u201cSetiap sampel produk diuji langsung di SPBU dan setiap hari display produk harian diganti oleh SPBU untuk dapat ditunjukkan kepada konsumen sebagai bentuk transparansi kualitas bahan bakar yang mereka terima setiap hari,\u201d ujar Mars Ega.<\/p>\n\n\n\n<p>Ia menambahkan langkah-langkah itu merupakan bagian dari upaya Pertamina Patra Niaga untuk terus meningkatkan standar pelayanan dan menjaga kepercayaan masyarakat.<\/p>\n\n\n\n<p>\u201cKami harapkan masyarakat dapat menjadi bagian dalam memberikan masukan positif untuk terus membangun pelayanan SPBU dari Pertamina Patra Niaga menjadi lebih baik lagi dalam melayani masyarakat,\u201d tutupnya. (ip\/jh. Foto: Dok. Pertamina)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BusinessUpdate &#8211; Pertamina Patra Niaga menghadirkan Tim Serv-Q (Service &amp; Quality) di seluruh Stasiun Pengisian Bahan Bakar Umum (SPBU) melalui guna meningkatkan layanan, kenyamanan pelanggan, serta menjaga standar mutu dan keandalan operasional. &#8220;Serv-Q ini akan aktif melakukan inspeksi dan memastikan kualitas, kuantitas dan standard layanan dari mulai toilet, musala dan kebersihan SPBU berjalan dengan baik,&#8221; [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":21472,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[81,76],"tags":[4082,922,9214,448,447,295,1210,2300,10394],"class_list":{"0":"post-21471","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-bumn","8":"category-national","9":"tag-kualitas","10":"tag-layanan","11":"tag-mutu","12":"tag-niaga","13":"tag-patra","14":"tag-pertamina","15":"tag-spbu","16":"tag-standar","17":"tag-tim-serv-q"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pertamina Patra Niaga Hadirkan Tim Serv-Q di Tiap SPBU - Businessupdate.id<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/businessupdate.id\/?p=21471\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pertamina Patra Niaga Hadirkan Tim Serv-Q di Tiap SPBU - Businessupdate.id\" \/>\n<meta property=\"og:description\" content=\"BusinessUpdate &#8211; Pertamina Patra Niaga menghadirkan Tim Serv-Q (Service &amp; Quality) di seluruh Stasiun Pengisian Bahan Bakar Umum (SPBU) melalui guna meningkatkan layanan, kenyamanan pelanggan, serta menjaga standar mutu dan keandalan operasional. &#8220;Serv-Q ini akan aktif melakukan inspeksi dan memastikan kualitas, kuantitas dan standard layanan dari mulai toilet, musala dan kebersihan SPBU berjalan dengan baik,&#8221; [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/businessupdate.id\/?p=21471\" \/>\n<meta property=\"og:site_name\" content=\"Businessupdate.id\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=100088795961927\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-17T23:32:07+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-17T23:32:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/businessupdate.id\/wp-content\/uploads\/2025\/10\/Pertamina-Patra-tim-serv-q-e1760743921664.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"736\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Iyan Pahlevi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@EnterpriseMse\" \/>\n<meta name=\"twitter:site\" content=\"@EnterpriseMse\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Iyan Pahlevi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/businessupdate.id\/?p=21471\",\"url\":\"https:\/\/businessupdate.id\/?p=21471\",\"name\":\"Pertamina Patra Niaga Hadirkan Tim Serv-Q di Tiap SPBU - Businessupdate.id\",\"isPartOf\":{\"@id\":\"https:\/\/businessupdate.id\/#website\"},\"datePublished\":\"2025-10-17T23:32:07+00:00\",\"dateModified\":\"2025-10-17T23:32:09+00:00\",\"author\":{\"@id\":\"https:\/\/businessupdate.id\/#\/schema\/person\/9f0dc243b4a81c67b3b44f67a90cfc5d\"},\"breadcrumb\":{\"@id\":\"https:\/\/businessupdate.id\/?p=21471#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/businessupdate.id\/?p=21471\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/businessupdate.id\/?p=21471#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/businessupdate.id\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pertamina Patra Niaga Hadirkan Tim Serv-Q di Tiap SPBU\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/businessupdate.id\/#website\",\"url\":\"https:\/\/businessupdate.id\/\",\"name\":\"Businessupdate.id\",\"description\":\" \",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/businessupdate.id\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/businessupdate.id\/#\/schema\/person\/9f0dc243b4a81c67b3b44f67a90cfc5d\",\"name\":\"Iyan Pahlevi\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/businessupdate.id\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/73245f245eac6c11a32c1359ebe20b0f8067e842bd6d2423ac7dce9a4096ec60?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/73245f245eac6c11a32c1359ebe20b0f8067e842bd6d2423ac7dce9a4096ec60?s=96&d=mm&r=g\",\"caption\":\"Iyan Pahlevi\"},\"url\":\"https:\/\/businessupdate.id\/?author=6\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pertamina Patra Niaga Hadirkan Tim Serv-Q di Tiap SPBU - Businessupdate.id","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/businessupdate.id\/?p=21471","og_locale":"en_US","og_type":"article","og_title":"Pertamina Patra Niaga Hadirkan Tim Serv-Q di Tiap SPBU - Businessupdate.id","og_description":"BusinessUpdate &#8211; Pertamina Patra Niaga menghadirkan Tim Serv-Q (Service &amp; Quality) di seluruh Stasiun Pengisian Bahan Bakar Umum (SPBU) melalui guna meningkatkan layanan, kenyamanan pelanggan, serta menjaga standar mutu dan keandalan operasional. &#8220;Serv-Q ini akan aktif melakukan inspeksi dan memastikan kualitas, kuantitas dan standard layanan dari mulai toilet, musala dan kebersihan SPBU berjalan dengan baik,&#8221; [&hellip;]","og_url":"https:\/\/businessupdate.id\/?p=21471","og_site_name":"Businessupdate.id","article_publisher":"https:\/\/www.facebook.com\/profile.php?id=100088795961927","article_published_time":"2025-10-17T23:32:07+00:00","article_modified_time":"2025-10-17T23:32:09+00:00","og_image":[{"width":1200,"height":736,"url":"https:\/\/businessupdate.id\/wp-content\/uploads\/2025\/10\/Pertamina-Patra-tim-serv-q-e1760743921664.webp","type":"image\/webp"}],"author":"Iyan Pahlevi","twitter_card":"summary_large_image","twitter_creator":"@EnterpriseMse","twitter_site":"@EnterpriseMse","twitter_misc":{"Written by":"Iyan Pahlevi","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/businessupdate.id\/?p=21471","url":"https:\/\/businessupdate.id\/?p=21471","name":"Pertamina Patra Niaga Hadirkan Tim Serv-Q di Tiap SPBU - Businessupdate.id","isPartOf":{"@id":"https:\/\/businessupdate.id\/#website"},"datePublished":"2025-10-17T23:32:07+00:00","dateModified":"2025-10-17T23:32:09+00:00","author":{"@id":"https:\/\/businessupdate.id\/#\/schema\/person\/9f0dc243b4a81c67b3b44f67a90cfc5d"},"breadcrumb":{"@id":"https:\/\/businessupdate.id\/?p=21471#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/businessupdate.id\/?p=21471"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/businessupdate.id\/?p=21471#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/businessupdate.id\/"},{"@type":"ListItem","position":2,"name":"Pertamina Patra Niaga Hadirkan Tim Serv-Q di Tiap SPBU"}]},{"@type":"WebSite","@id":"https:\/\/businessupdate.id\/#website","url":"https:\/\/businessupdate.id\/","name":"Businessupdate.id","description":" ","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/businessupdate.id\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/businessupdate.id\/#\/schema\/person\/9f0dc243b4a81c67b3b44f67a90cfc5d","name":"Iyan Pahlevi","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/businessupdate.id\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/73245f245eac6c11a32c1359ebe20b0f8067e842bd6d2423ac7dce9a4096ec60?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/73245f245eac6c11a32c1359ebe20b0f8067e842bd6d2423ac7dce9a4096ec60?s=96&d=mm&r=g","caption":"Iyan Pahlevi"},"url":"https:\/\/businessupdate.id\/?author=6"}]}},"_links":{"self":[{"href":"https:\/\/businessupdate.id\/index.php?rest_route=\/wp\/v2\/posts\/21471","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businessupdate.id\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businessupdate.id\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businessupdate.id\/index.php?rest_route=\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/businessupdate.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=21471"}],"version-history":[{"count":1,"href":"https:\/\/businessupdate.id\/index.php?rest_route=\/wp\/v2\/posts\/21471\/revisions"}],"predecessor-version":[{"id":21473,"href":"https:\/\/businessupdate.id\/index.php?rest_route=\/wp\/v2\/posts\/21471\/revisions\/21473"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businessupdate.id\/index.php?rest_route=\/wp\/v2\/media\/21472"}],"wp:attachment":[{"href":"https:\/\/businessupdate.id\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=21471"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businessupdate.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=21471"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businessupdate.id\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=21471"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}