{"id":25992,"date":"2026-06-27T07:25:17","date_gmt":"2026-06-27T00:25:17","guid":{"rendered":"https:\/\/businessupdate.id\/?p=25992"},"modified":"2026-06-27T07:25:20","modified_gmt":"2026-06-27T00:25:20","slug":"transformasi-bank-jakarta-fokus-ke-peningkatan-layanan-ke-nasabah","status":"publish","type":"post","link":"https:\/\/businessupdate.id\/?p=25992","title":{"rendered":"Transformasi Bank Jakarta Fokus ke Peningkatan Layanan ke Nasabah"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>BusinessUpdate &#8211;<\/strong> Bank Jakarta berkomitmen terus melakukan transformasi perusahaan melalui peningkatan kualitas layanan kepada nasabah baik di kantor cabang maupun melalui kanal digital. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Direktur Teknologi &amp; Operasional Bank Jakarta Daniel Setiawan Subianto mengatakan, perseroan berkomitmen menjaga konsistensi peningkatan kualitas layanan di seluruh jaringan kantor cabang yang tersebar di wilayah Jabodetabek, Bandung, Solo, Gresik, hingga Lampung. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bank Jakarta juga terus mengembangkan layanan digital guna memberikan kemudahan, kecepatan, keamanan, dan kenyamanan bertransaksi bagi nasabah. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Berbagai pengembangan inovasi layanan yang kami lakukan diarahkan untuk menghadirkan layanan yang semakin mudah diakses, aman, serta mampu menjawab kebutuhan nasabah yang terus berkembang,&#8221; kata Daniel dalam keterangan tertulis, Jumat (26\/6\/2026). <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Menurutnya, penguatan layanan tersebut merupakan bagian dari aktivitas transformasi perusahaan yang dijalankan Bank Jakarta untuk menjawab kebutuhan masyarakat yang terus berubah, seiring meningkatnya penggunaan layanan perbankan digital. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Di sisi lain, Bank Jakarta juga menyampaikan transformasi layanan dilakukan dengan tetap menjaga kualitas pelayanan secara berkelanjutan, baik melalui jaringan kantor cabang maupun pengembangan layanan digital. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sebagai informasi, Bank Jakarta meraih tiga penghargaan dalam ajang 23rd Infobank-MRI Banking Customer Experience Appreciation 2026 yang diselenggarakan bersamaan dengan Mid Year Economic Outlook 2026. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dalam ajang tersebut, Bank Jakarta memperoleh penghargaan The Best Region Bank in Convenient Branch Experience, The Best Region Bank in Opening Account via Mobile Apps Experience, serta Consistent Region Bank in The Best Customer Experience for 15 Consecutive Years (2012\u20132026). <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Direktur Utama Bank Jakarta Agus H. Widodo mengatakan, perusahaan akan terus berinovasi untuk meningkatkan kualitas layanan bagi nasabah. &#8220;Kami mengucapkan terima kasih kepada seluruh pemangku kepentingan khususnya para nasabah, atas kepercayaan yang terus diberikan kepada Bank Jakarta. Penghargaan ini menjadi penyemangat bagi kami untuk terus berinovasi dalam rangka meningkatkan kualitas layanan dan menghadirkan pengalaman perbankan yang semakin baik,&#8221; ujar Agus. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sementara itu, Sekretaris Perusahaan Bank Jakarta Arie Rinaldi mengatakan, peningkatan kualitas layanan menjadi bagian dari upaya perusahaan menghadirkan layanan yang relevan dengan kebutuhan masyarakat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Penghargaan ini menjadi semangat dan motivasi bagi seluruh Insan Bank Jakarta untuk terus menghadirkan layanan yang solutif dan adaptif dalam menjawab kebutuhan nasabah. Melalui inovasi yang berkelanjutan serta peningkatan kualitas layanan, kami optimistis Bank Jakarta akan terus memperkuat daya saing sebagai bank yang modern, terpercaya, dan berorientasi pada kebutuhan masyarakat,&#8221; tegas Arie. (rn\/jh. Foto: Dok. Bank Jakarta)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>BusinessUpdate &#8211; Bank Jakarta berkomitmen terus melakukan transformasi perusahaan melalui peningkatan kualitas layanan kepada nasabah baik di kantor cabang maupun melalui kanal digital. Direktur Teknologi &amp; Operasional Bank Jakarta Daniel Setiawan Subianto mengatakan, perseroan berkomitmen menjaga konsistensi peningkatan kualitas layanan di seluruh jaringan kantor cabang yang tersebar di wilayah Jabodetabek, Bandung, Solo, Gresik, hingga Lampung. [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":21748,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[84],"tags":[11710,276,12265,259,3548],"class_list":["post-25992","post","type-post","status-publish","format-standard","has-post-thumbnail","category-bank","tag-bank-jakarta","tag-digital","tag-infobank-mri-banking","tag-penghargaan","tag-transformasi"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Transformasi Bank Jakarta Fokus ke Peningkatan Layanan ke Nasabah - Businessupdate.id<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/businessupdate.id\/?p=25992\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Transformasi Bank Jakarta Fokus ke Peningkatan Layanan ke Nasabah - Businessupdate.id\" \/>\n<meta property=\"og:description\" content=\"BusinessUpdate &#8211; Bank Jakarta berkomitmen terus melakukan transformasi perusahaan melalui peningkatan kualitas layanan kepada nasabah baik di kantor cabang maupun melalui kanal digital. Direktur Teknologi &amp; Operasional Bank Jakarta Daniel Setiawan Subianto mengatakan, perseroan berkomitmen menjaga konsistensi peningkatan kualitas layanan di seluruh jaringan kantor cabang yang tersebar di wilayah Jabodetabek, Bandung, Solo, Gresik, hingga Lampung. 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