{"id":26642,"date":"2026-08-05T07:32:50","date_gmt":"2026-08-05T00:32:50","guid":{"rendered":"https:\/\/businessupdate.id\/?p=26642"},"modified":"2026-08-05T07:32:53","modified_gmt":"2026-08-05T00:32:53","slug":"kai-jamin-data-digital-pelanggan-aman-dan-terlindungi","status":"publish","type":"post","link":"https:\/\/businessupdate.id\/?p=26642","title":{"rendered":"KAI Jamin Data Digital Pelanggan Aman dan Terlindungi"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>BusinessUpdate &#8211;<\/strong> PT Kereta Api Indonesia (Persero) atau KAI memastikan data digital pelanggan tetap aman dan terlindungi, serta terjaga melalui penguatan sistem, penerapan standar internasional, dan tata kelola pelindungan data berkelanjutan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;KAI terus memperkuat keamanan dan kerahasiaan data pelanggan seiring semakin luasnya penggunaan layanan perjalanan berbasis digital,&#8221; kata Vice President Corporate Communication KAI Anne Purba dalam keterangan di Jakarta, Selasa (4\/8\/2026).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Penguatan tersebut mencakup kebijakan pelindungan data, pengamanan sistem, pengendalian akses, penanganan insiden siber, serta pemberian informasi yang jelas kepada pelanggan mengenai penggunaan datanya.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Menurutnya digitalisasi telah membuat proses perjalanan semakin mudah, mulai dari pencarian jadwal, pembelian tiket, pembayaran, pengelolaan perjalanan, hingga proses boarding. Perkembangan tersebut perlu diikuti dengan pengelolaan data yang bertanggung jawab.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cPelanggan mempercayakan sejumlah informasi kepada KAI ketika menggunakan layanan digital. Kepercayaan tersebut kami jaga melalui penguatan sistem, tata kelola, kompetensi pekerja, dan mekanisme pelindungan data yang terus dievaluasi,\u201d ujarnya.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kebijakan pelindungan data pelanggan juga disampaikan melalui bagian Kebijakan Privasi di Access by KAI. Informasi tersebut membantu pelanggan memahami jenis data yang dikelola, tujuan penggunaannya, masa penyimpanan, serta cara mengajukan penghapusan data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Berdasarkan data internal KAI, sepanjang Januari\u2013Juni 2026 sebanyak 5.555.034 pelanggan KA Jarak Jauh menggunakan Face Recognition Boarding Gate. Fasilitas tersebut memudahkan proses boarding karena identitas pelanggan dapat diverifikasi melalui data wajah yang telah terhubung dengan tiket perjalanan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Pelanggan yang sudah terdaftar tidak perlu kembali menunjukkan boarding pass, e-boarding pass, maupun KTP kepada petugas ketika melewati fasilitas Face Recognition Boarding Gate,&#8221; jelasnya.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hingga 30 Juni 2026, aplikasi tersebut memiliki 30.449.049 pengguna terdaftar, dengan 9.058.935 pengguna aktif dan jumlah unduhan kumulatif mencapai 41.011.320 kali. (pa\/jh. Foto: Dok. KAI)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>BusinessUpdate &#8211; PT Kereta Api Indonesia (Persero) atau KAI memastikan data digital pelanggan tetap aman dan terlindungi, serta terjaga melalui penguatan sistem, penerapan standar internasional, dan tata kelola pelindungan data berkelanjutan. &#8220;KAI terus memperkuat keamanan dan kerahasiaan data pelanggan seiring semakin luasnya penggunaan layanan perjalanan berbasis digital,&#8221; kata Vice President Corporate Communication KAI Anne Purba [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":22873,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[76],"tags":[3764,12547,138,189,11508],"class_list":["post-26642","post","type-post","status-publish","format-standard","has-post-thumbnail","category-national","tag-aman","tag-data-digital","tag-digitalisasi","tag-kai","tag-kereta-api-indonesia"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>KAI Jamin Data Digital Pelanggan Aman dan Terlindungi - Businessupdate.id<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/businessupdate.id\/?p=26642\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"KAI Jamin Data Digital Pelanggan Aman dan Terlindungi - Businessupdate.id\" \/>\n<meta property=\"og:description\" content=\"BusinessUpdate &#8211; 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