{"id":7949,"date":"2023-08-11T07:44:05","date_gmt":"2023-08-11T00:44:05","guid":{"rendered":"https:\/\/businessupdate.id\/?p=7949"},"modified":"2023-08-11T07:44:08","modified_gmt":"2023-08-11T00:44:08","slug":"kai-resmi-luncurkan-aplikasi-access-by-kai-untuk-tingkatkan-layanan","status":"publish","type":"post","link":"https:\/\/businessupdate.id\/?p=7949","title":{"rendered":"KAI Resmi Luncurkan Aplikasi Access by KAI untuk Tingkatkan Layanan"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>BusinessUpdate &#8211;<\/strong> PT Kereta Api Indonesia (Persero) resmi meluncurkan aplikasi \u2018Access by KAI\u2019 pada Kamis (10\/8\/2023) di The Westin, Jakarta&nbsp; untuk meningkatkan pelayanan kepada para pengguna jasa kereta api.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Direktur Utama KAI Didiek Hartyanto menyebutkan pembaruan aplikasi tersebut diharapkan menjadi solusi modern yang ditawarkan perusahaan untuk memfasilitasi perjalanan kereta api dengan fitur-fitur yang inovatif.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Adapun latar belakang <em>revamp<\/em> KAI Access menjadi Access by KAI ni berdasarkan masukan dari para pelanggan di Playstore, App Store, Contact Center CC121, survei kepuasan pelanggan, serta konsultan KAI.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aplikasi ini diharapkan menjadi solusi modern bagi masyarakat untuk memfasilitasi perjalanan kereta api dengan fitur-fitur yang inovatif. Agar dapat menikmati fitur dan layanan tersebut, pengguna dapat melakukan <em>update<\/em> terlebih dahulu melalui Playstore ataupun Appstore.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Hal ini juga sekaligus sebagai inovasi berbasis digital dari KAI dalam meningkatkan <em>customer experience<\/em>, dengan teknologi yang lebih handal perubahan <em>user interface<\/em> (tampilan visual) yang jauh lebih menyenangkan ditambah dengan berbagai pengayaan fitur dan layanan,&#8221; kata Didiek dalam acara Peluncuran Access by KAI di Jakarta, Kamis (10\/8\/2023).&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Didiek melanjutkan, selain peningkatan fitur yang sudah ada, KAI juga mengembangkan fitur layanan baru yang dapat membantu memenuhi kebutuhan pengguna. Beberapa fitur unggulan baru tersebut diantaranya diantaranya<em> trip planner<\/em>, reservasi hotel,<em> live tracking<\/em> dan <em>loyalty point<\/em>.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Di samping itu, hadirnya aplikasi Access ditujukan sebagai aplikasi andalan masyarakat untuk berbagai kebutuhan di luar bertransportasi. Saat ini, masyarakat dapat memanfaatkan layanan PPOB (<em>payment point online bank<\/em>) seperti pembelian pulsa, paket data, dan token listrik.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hingga Juni 2023, jumlah pengguna KAI Access tercatat sebanyak 12.419.711 <em>register user<\/em> dengan jumlah <em>active user<\/em> sebanyak 6.101.343, termasuk member premium. Didiek mengatakan, KAI memberikan benefit member premium yaitu setiap transaksi pemesanan tiket KA jarak jauh komersial akan mendapat Railpoint.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Railpoint tersebut dapat ditukarkan dengan tiket KA komersial dengan memenuhi syarat dan ketentuan yang berlaku. KAI mencatat dalam kurun Januari-Juni 2023, pemesanan tiket kereta api didominasi melalui aplikasi KAI Access. Total transaksi pemesanan melalui KAI Access yaitu sebanyak 9.179.669 atau 61,77%, mitra B2B sebanyak 4.027.330 atau 27,10%, loket sebanyak 1.259.344 (8,47%).&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Selain itu, transaksi pemesanan juga dilakukan melalui website KAI sebanyak 373.980 (2,52%), <em>vending machine<\/em> sebanyak 14.439 (0,10% ), dan <em>Contact Center<\/em> 121 sebanyak 6.234 (0,04%). \u201cKami berharap dengan diluncurkannya aplikasi Access ini akan semakin meningkatkan minat masyarakat terutama generasi milenial dan generasi Z dalam menggunakan layanan transportasi massal kereta api yang aman, nyaman, sehat, dan tepat waktu,\u201d tutupnya. (rn\/jh. Foto: Dok. KAI)\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BusinessUpdate &#8211; PT Kereta Api Indonesia (Persero) resmi meluncurkan aplikasi \u2018Access by KAI\u2019 pada Kamis (10\/8\/2023) di The Westin, Jakarta&nbsp; untuk meningkatkan pelayanan kepada para pengguna jasa kereta api.&nbsp;&nbsp; Direktur Utama KAI Didiek Hartyanto menyebutkan pembaruan aplikasi tersebut diharapkan menjadi solusi modern yang ditawarkan perusahaan untuk memfasilitasi perjalanan kereta api dengan fitur-fitur yang inovatif.&nbsp;&nbsp; Adapun [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":7950,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[81],"tags":[4499,1081,940,4912,189,1086,3317,462],"class_list":["post-7949","post","type-post","status-publish","format-standard","has-post-thumbnail","category-bumn","tag-access","tag-aplikasi","tag-beli","tag-didiek-hartyanto","tag-kai","tag-pelanggan","tag-pengguna","tag-tiket"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>KAI Resmi Luncurkan Aplikasi Access by KAI untuk Tingkatkan Layanan - Businessupdate.id<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/businessupdate.id\/?p=7949\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"KAI Resmi Luncurkan Aplikasi Access by KAI untuk Tingkatkan Layanan - Businessupdate.id\" \/>\n<meta property=\"og:description\" content=\"BusinessUpdate &#8211; PT Kereta Api Indonesia (Persero) resmi meluncurkan aplikasi \u2018Access by KAI\u2019 pada Kamis (10\/8\/2023) di The Westin, Jakarta&nbsp; untuk meningkatkan pelayanan kepada para pengguna jasa kereta api.&nbsp;&nbsp; Direktur Utama KAI Didiek Hartyanto menyebutkan pembaruan aplikasi tersebut diharapkan menjadi solusi modern yang ditawarkan perusahaan untuk memfasilitasi perjalanan kereta api dengan fitur-fitur yang inovatif.&nbsp;&nbsp; Adapun [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/businessupdate.id\/?p=7949\" \/>\n<meta property=\"og:site_name\" content=\"Businessupdate.id\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=100088795961927\" \/>\n<meta property=\"article:published_time\" content=\"2023-08-11T00:44:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-11T00:44:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/businessupdate.id\/wp-content\/uploads\/2023\/08\/Didiek-Hartyanto-KAI-e1691714635187.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1300\" \/>\n\t<meta property=\"og:image:height\" content=\"731\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Rahman N\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@EnterpriseMse\" \/>\n<meta name=\"twitter:site\" content=\"@EnterpriseMse\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Rahman N\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/businessupdate.id\/?p=7949\",\"url\":\"https:\/\/businessupdate.id\/?p=7949\",\"name\":\"KAI Resmi Luncurkan Aplikasi Access by KAI untuk Tingkatkan Layanan - Businessupdate.id\",\"isPartOf\":{\"@id\":\"https:\/\/businessupdate.id\/#website\"},\"datePublished\":\"2023-08-11T00:44:05+00:00\",\"dateModified\":\"2023-08-11T00:44:08+00:00\",\"author\":{\"@id\":\"https:\/\/businessupdate.id\/#\/schema\/person\/ee5f4945907fe4de4de101853e46af6f\"},\"breadcrumb\":{\"@id\":\"https:\/\/businessupdate.id\/?p=7949#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/businessupdate.id\/?p=7949\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/businessupdate.id\/?p=7949#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/businessupdate.id\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"KAI Resmi Luncurkan Aplikasi Access by KAI untuk Tingkatkan Layanan\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/businessupdate.id\/#website\",\"url\":\"https:\/\/businessupdate.id\/\",\"name\":\"Businessupdate.id\",\"description\":\" \",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/businessupdate.id\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/businessupdate.id\/#\/schema\/person\/ee5f4945907fe4de4de101853e46af6f\",\"name\":\"Rahman N\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/businessupdate.id\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/1b32fc3b4985e656f7a6bdb915824456c4309ce4721945bcc9d320300beed9f0?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/1b32fc3b4985e656f7a6bdb915824456c4309ce4721945bcc9d320300beed9f0?s=96&d=mm&r=g\",\"caption\":\"Rahman N\"},\"sameAs\":[\"http:\/\/businessupdate.id\"],\"url\":\"https:\/\/businessupdate.id\/?author=4\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"KAI Resmi Luncurkan Aplikasi Access by KAI untuk Tingkatkan Layanan - Businessupdate.id","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/businessupdate.id\/?p=7949","og_locale":"en_US","og_type":"article","og_title":"KAI Resmi Luncurkan Aplikasi Access by KAI untuk Tingkatkan Layanan - Businessupdate.id","og_description":"BusinessUpdate &#8211; 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